Refund policy

Return & Refund Policy

30-Day Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility & Item Condition

To be eligible for a return, your item must be in the exact same condition that you received it. All items must be completely unused.

Starting a Return

To start a return, please contact us at Blazensolutions@yahoo.com. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Order Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. If your item is received damaged, we will cover the return shipping fees.

For all other returns, the customer is responsible for paying the return shipping costs.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned. Please note that we cannot accept returns on the following:

• Personalized or custom-made items

• Clearance or "Final Sale" items

If you have questions about whether your specific item is eligible, please reach out to us at Blazensolutions@yahoo.com.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.